Opening Date:
Opening Date: 14 October 2026
Closing Date:
Closing date: 16 November 2026
All Locations
Hackney
All Departments
Operations
Advertising Salary
£40,000 -£47,000 per annum
Vacancy Type
Permanent
Adults
Hours Per Week
40

About The Company

Service Manager - Transform Lives Every Day

At Salutem Care and Education, we believe everyone deserves the opportunity to live the life they choose. 

As one of the UK's leading providers of specialist care, education, and support services, we deliver life-changing outcomes for children, young people, and adults across England and Wales. From residential care and supported living services to schools and colleges, our teams work every day to help individuals achieve their ambitions, maximise their independence, and realise their potential. 

We are proud to be recognised as a Top Employer United Kingdom 2026 and one of the Top 10 Global Inspiring Workplaces 2026—a reflection of our commitment to creating an environment where people feel valued, supported, and empowered to thrive. 

At the heart of our services are incredible people with autism, complex health needs, and unique strengths. We are looking for an experienced Service Manager to lead two specialist care homes where compassion, dignity, and person-centred support are at the centre of everything we do.

This is more than a management role. It is an opportunity to build positive cultures, empower teams, and help individuals achieve goals that matter to them.

Now we've shared a glimpse of what it's like to work for us, let us introduce ourselves. We’re Salutem and we are committed to making a positive impact on the lives of thousands of children and adults in England and Wales across our residential homes, schools and day centres. Our dedicated support teams empower individuals to overcome any obstacles and live the life they choose.

Each day will be different, and the main focus of your role is to provide daily support to adults in our residential services. It’s definitely not a normal 9-5, you can work days, nights, and flexible shifts too. Talking of ‘dream’ jobs, some of our shifts are sleep-ins!

We want the best for everyone we support and that's what makes us a family. If you have the ability to support someone to feel at home, be their true self, and do what makes their heart happy - we want to hear from you. This is a meaningful role and will suit someone who is looking to make a difference and make memories that'll last a lifetime. 

We know our staff put 100% into building brighter futures for the individuals we support. That's why we offer career progression no matter where you start in the organisation. Your progress here will be regularly reviewed and as you gain expertise your rate of pay will increase. We believe in creating a Career from Care and we want the support workers we recruit now to become our managers of the future!

We’re committed to supporting the wellbeing of our team and our benefits package has something for everyone – including these key highlights:

- Competency Frameworks and Pay Scales – We have a development and reward initiative in place for all our individual colleagues and teams, showing clear career pathways, progression & promotion opportunities, and pay scales to work towards if desired.

- Blue Light Card – Working in social care, all our staff qualify for thousands of discounts in shops, restaurants, and venues on the high street with a Blue Light Card. You can register to get 2-years access to the Blue Light Card for £4.99 and reclaim this cost via our expenses process.

- Wagestream - Any day can be payday with Wagestream, as you can withdraw some of your wages earned early.*

- Care Friends, Refer-a-Friend Scheme – Instantly earn points and cash rewards for referring people you know for roles at Salutem.

- Canada Life, Group Life Assurance - To protect all our staff from day one of employment, we provide a Death in Service benefit via Canada Life, which is offered at 1 x your annual salary.

- Blink, our internal communications app - Giving you a voice and a sense of community across the organisation.

- Pension scheme - for all qualifying staff

- Free DBS check (Disclosure and Barring Service)
As an organisation, we're committed to supporting our teams and offering a range of perks that look after your financial, mental, emotional and physical wellbeing.

We have a massive duty of care towards those we support who are often the most vulnerable in society, which is why our staff are encouraged to keep up to date with vaccines and focus on self-care too.

About The Role

About You

We're looking for an experienced and compassionate leader with a strong background in adult social care.

Essential requirements:

  • Level 5 Diploma in Leadership for Health & Social Care (or willingness to achieve within agreed timescales).
  • Experience as a Registered Manager or Deputy Manager within adult social care.
  • Experience supporting adults with learning disabilities, physical disabilities, and mental health needs.
  • Strong knowledge of CQC standards, safeguarding, MCA, risk management, medication management, and person-centred care.
  • Experience leading teams, managing budgets, quality assurance systems, and preparing for CQC inspections.

Key skills:

  • Has a strong background in Positive Behaviour Support (PBS).
  • Understands the lived experience of people with autism and can champion neurodiversity.
  • Has experience supporting individuals with complex health needs.
  • Has diploma level 4 or 5 and at least 3 years experience as a service manager
  • Inspires and develops teams to deliver exceptional care.
  • Leads with integrity, compassion, and professionalism.
  • Can drive continuous improvement and maintain excellent quality standards
  • Strong leadership and decision-making abilities.
  • Excellent communication and organisational skills.
  • Ability to motivate and develop teams.
  • Effective problem-solving and report-writing skills.
  • IT literate and able to manage change positively.

Personal qualities:

  • Compassionate, professional, and resilient.
  • Committed to delivering high-quality, person-centred services.
  • Strong integrity, accountability, and ethical values.
  • Flexible approach with the ability to work under pressure and drive continuous improvement.

Success in this role will be demonstrated by:

  • Maintaining a Good or Outstanding CQC rating.
  • Effective safeguarding and quality assurance.
  • High levels of staff engagement, compliance, and retention.
  • Positive outcomes and feedback from people we support, families, and professionals.
  • Delivering services within agreed budgets and performance targets.

This version is shorter, more engaging, and better suited to a job advertisement while retaining the key requirements.

Our :  

➡️Supportive: Helping everyone reach their full potential.  

➡️Ambitious: Striving for the best outcomes.  

➡️Loyal: Prioritising our staff and the people we support. 

➡️Unique: Innovating without compromising quality. 

➡️Transparent: Fostering openness and mutual respect. 

➡️Engaging: Partnering with everyone involved. 

➡️Meaningful: Offering fulfilling opportunities.  

Why Choose Us?  

✅Emotional Support: 24/7 Employee Assistance, mental health resources, meditation apps, and bereavement support.  

✅ Medical Support: Free Online GP access, Health Cash Plan, Cancer Cover, and Menopause support.  

✅ Financial Support: Flexible pay with Wagestream, utility bill savings, Money Helper, and Life Assurance.  

✅ Physical Support: Online workouts, Cycle to Work scheme, gym discounts, and National Trust activities.  

Still not convinced?  

🌟 Recognised as a Top Employer United Kingdom 2026 by the Top Employers Institute. 

🌍 Named among the Top 100 Global Inspiring Workplaces by Inspiring Workplaces. 

♿ Proud to be a Disability Confident Committed employer. 

Salutem Care and Education is dedicated to protecting and promoting the well-being of children, young adults, and vulnerable individuals. As part of our safer recruitment process, the successful candidate will be required to complete thorough pre-employment checks, including an enhanced DBS and, where applicable, overseas criminal record checks. 


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